Bonjour à toutes et tous,
Voilà quelques jour que mon iMac plante seul, le plus souvent quand il est en veille. Je dis ça car je n'ai pas eu l'occasion de voir le problème survenir pendant son utilisation. Je m'en rends compte pour le moment au moment de le réactiver et qu'un message m'indique que mon Mac s'est planté...
Il s'agit d'un iMac Retina 5K, 27 pouces 2019 tournant sur Sonoma 14.6.1. Et 8Go 2667MHz DDR4
J'ai copié le rapport de plantage, il est question de la CPU dès le début. Après, j'avoue ne pas savoir interpréter tout ça. A priori, si je crois comprendre, il s'agirait justement d'un problème de panic CPU durant les veilles. Ou alors et très probablement, je suis à côté de la plaque en croyant lire ceci.
J'ai heureusement des sauvegardes Time Machine
Bref, si quelqu'un parmi vous sait interpréter et m'expliquer la nature du problème, et surtout comment y remédier.
D'avance merci !
panic(cpu 0 caller 0xffffff801497b693): Kernel trap at 0xffffff7fa9dc9211, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000018228776a, CR3: 0x0000000143e61134, CR4: 0x00000000003626e0
RAX: 0x0000000000000000, RBX: 0xffffffa07ab507c0, RCX: 0xffffffaa10217e80, RDX: 0x0000000000000003
RSP: 0xffffffb0987cf7f0, RBP: 0xffffffb0987cf840, RSI: 0x00000000faa1504c, RDI: 0xffffffa07ab507c0
R8: 0x00000000faa1504c, R9: 0x0000000000000002, R10: 0x0000000000004000, R11: 0xfffffbfff7ff7fff
R12: 0x0100dcf110968000, R13: 0xffffffaa10151c00, R14: 0x0000000000000000, R15: 0x0000000000000000
RFL: 0x0000000000010246, RIP: 0xffffff7fa9dc9211, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 0
Panicked task 0xffffffa07d3fdfd8: 7 threads: pid 29705: diskimagesiod
Backtrace (CPU 0), panicked thread: 0xffffffa077040598, Frame : Return Address
0xffffff801450c140 : 0xffffff8014826561
0xffffff801450c190 : 0xffffff801498bc30
0xffffff801450c1d0 : 0xffffff801497b1ec
0xffffff801450c250 : 0xffffff80147c0971
0xffffff801450c270 : 0xffffff801482684d
0xffffff801450c360 : 0xffffff8014825ef3
0xffffff801450c3c0 : 0xffffff8014fdb7ab
0xffffff801450c4b0 : 0xffffff801497b693
0xffffff801450c630 : 0xffffff801497b377
0xffffff801450c6b0 : 0xffffff80147c0971
0xffffff801450c6d0 : 0xffffff7fa9dc9211
0xffffffb0987cf840 : 0xffffff8014a33bc9
0xffffffb0987cf910 : 0xffffff8014a1ac43
0xffffffb0987cfb80 : 0xffffff8014cf118a
0xffffffb0987cfc10 : 0xffffff8014ceec0f
0xffffffb0987cff40 : 0xffffff8014e55190
0xffffffb0987cffa0 : 0xffffff80147c0db6
Kernel Extensions in backtrace:
com.apple.filesystems.afpfs(11.4)[4FC7D6D1-8614-3B3A-88F3-94B472C2A807]@0xffffff7fa9da4000->0xffffff7fa9deafff
dependency: com.apple.filesystems.hfs.encodings.kext(1)[9BD193C1-E1B6-365D-B0D2-7999C320D40D]@0xffffff8016475000->0xffffff8016476fff
dependency: com.apple.security.SecureRemotePassword(1.0)[352FF3BE-07D3-354E-AC2C-5A944FCEA4D2]@0xffffff7fa9676000->0xffffff7fa9681fff
Process name corresponding to current thread (0xffffffa077040598): diskimagesiod
Mac OS version:
23G93
Kernel version:
Darwin Kernel Version 23.6.0: Mon Jul 29 21:13:00 PDT 2024; root:xnu-10063.141.2~1/RELEASE_X86_64
Kernel UUID: B8A95C25-3789-30A2-AE3C-7A48E0B91426
roots installed: 0
KernelCache slide: 0x0000000014400000
KernelCache base: 0xffffff8014600000
Kernel slide: 0x00000000144e4000
Kernel text base: 0xffffff80146e4000
__HIB text base: 0xffffff8014500000
System model name: iMac19,1 (Mac-AA95B1DDAB278B95)
System shutdown begun: NO
Panic diags file available: YES (0x0)
Hibernation exit count: 0
System uptime in nanoseconds: 72538217094796
Last Sleep: absolute base_tsc base_nano
Uptime : 0x000041f91ea9a146
Sleep : 0x000041f7c1b4c33d 0x00000000cff0b4da 0x000041ea65cc27c3
Wake : 0x000041f7c935e11b 0x00000000d001f504 0x000041f7c6f41d47
Compressor Info: 2% of compressed pages limit (OK) and 2% of segments limit (OK) with 1 swapfiles and OK swap space
Zone info:
Zone map: 0xffffff9077c1e000 - 0xffffffb077c1e000
. PGZ : 0xffffff9077c1e000 - 0xffffff9078c1f000
. VM : 0xffffff9078c1f000 - 0xffffff9545685000
. RO : 0xffffff9545685000 - 0xffffff96def51000
. GEN0 : 0xffffff96def51000 - 0xffffff9bab9b7000
. GEN1 : 0xffffff9bab9b7000 - 0xffffffa07841d000
. GEN2 : 0xffffffa07841d000 - 0xffffffa544e83000
. GEN3 : 0xffffffa544e83000 - 0xffffffaa118ea000
. DATA : 0xffffffaa118ea000 - 0xffffffb077c1e000
Metadata: 0xffffffebee7c8000 - 0xffffffec0e7c8000
Bitmaps : 0xffffffec0e7c8000 - 0xffffffec0ffc8000
Extra : 0 - 0
last started kext at 68440666067482: @UVCService 1 (addr 0xffffff7fa9c74000, size 4096)
last stopped kext at 68372021670931: >!UAudio 640.12 (addr 0xffffff7fa9710000, size 335872)
loaded kexts:
@UVCService 1
@filesystems.afpfs 11.4
@nke.asp_tcp 9.0
@filesystems.smbfs 5.1
@kext.AMDRadeonServiceManager 5.0.5
|IOUserEthernet 1.0.1
@kext.AMD9500!C 5.0.5
@filesystems.lifs 1
@filesystems.hfs.kext 650.140.2
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@nke.applicationfirewall 405
|IOKitRegistryCompatibility 1
|EndpointSecurity 1
@Dont_Steal_Mac_OS_X 7.0.0
@kext.AMDRadeonX4400HWLibs 1.0
@kext.AMDRadeonX4000HWServices 5.0.5
|IOAudio!F 540.3
@vecLib.kext 1.2.0
@!AGPUWrangler 8.1.9
|IOSlowAdaptiveClocking!F 1.0.0
@kext.AMDSupport 5.0.5
|IONDRVSupport 598
|IOAccelerator!F2 481.40.2
@!AGraphicsDeviceControl 8.1.9
|IOGraphics!F 598
@filesystems.hfs.encodings.kext 1
|IONVMe!F 2.1.0
|IOAHCI!F 304
|IOHID!F 2.0.0
|IOTimeSync!F 1240.15
|IOSkywalk!F 1.0
|IOReport!F 47
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
|IOUSBHost!F 1.2
|IOSCSIArchitectureModel!F 495
@kext.CoreTrust 1
|IOACPI!F 1.4
@kec.XrtHostedXnu 1
@kec.Libm 1
@kec.Compression 1.0
@kec.corecrypto 14.0
Voilà quelques jour que mon iMac plante seul, le plus souvent quand il est en veille. Je dis ça car je n'ai pas eu l'occasion de voir le problème survenir pendant son utilisation. Je m'en rends compte pour le moment au moment de le réactiver et qu'un message m'indique que mon Mac s'est planté...
Il s'agit d'un iMac Retina 5K, 27 pouces 2019 tournant sur Sonoma 14.6.1. Et 8Go 2667MHz DDR4
J'ai copié le rapport de plantage, il est question de la CPU dès le début. Après, j'avoue ne pas savoir interpréter tout ça. A priori, si je crois comprendre, il s'agirait justement d'un problème de panic CPU durant les veilles. Ou alors et très probablement, je suis à côté de la plaque en croyant lire ceci.
J'ai heureusement des sauvegardes Time Machine
Bref, si quelqu'un parmi vous sait interpréter et m'expliquer la nature du problème, et surtout comment y remédier.
D'avance merci !
panic(cpu 0 caller 0xffffff801497b693): Kernel trap at 0xffffff7fa9dc9211, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000018228776a, CR3: 0x0000000143e61134, CR4: 0x00000000003626e0
RAX: 0x0000000000000000, RBX: 0xffffffa07ab507c0, RCX: 0xffffffaa10217e80, RDX: 0x0000000000000003
RSP: 0xffffffb0987cf7f0, RBP: 0xffffffb0987cf840, RSI: 0x00000000faa1504c, RDI: 0xffffffa07ab507c0
R8: 0x00000000faa1504c, R9: 0x0000000000000002, R10: 0x0000000000004000, R11: 0xfffffbfff7ff7fff
R12: 0x0100dcf110968000, R13: 0xffffffaa10151c00, R14: 0x0000000000000000, R15: 0x0000000000000000
RFL: 0x0000000000010246, RIP: 0xffffff7fa9dc9211, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 0
Panicked task 0xffffffa07d3fdfd8: 7 threads: pid 29705: diskimagesiod
Backtrace (CPU 0), panicked thread: 0xffffffa077040598, Frame : Return Address
0xffffff801450c140 : 0xffffff8014826561
0xffffff801450c190 : 0xffffff801498bc30
0xffffff801450c1d0 : 0xffffff801497b1ec
0xffffff801450c250 : 0xffffff80147c0971
0xffffff801450c270 : 0xffffff801482684d
0xffffff801450c360 : 0xffffff8014825ef3
0xffffff801450c3c0 : 0xffffff8014fdb7ab
0xffffff801450c4b0 : 0xffffff801497b693
0xffffff801450c630 : 0xffffff801497b377
0xffffff801450c6b0 : 0xffffff80147c0971
0xffffff801450c6d0 : 0xffffff7fa9dc9211
0xffffffb0987cf840 : 0xffffff8014a33bc9
0xffffffb0987cf910 : 0xffffff8014a1ac43
0xffffffb0987cfb80 : 0xffffff8014cf118a
0xffffffb0987cfc10 : 0xffffff8014ceec0f
0xffffffb0987cff40 : 0xffffff8014e55190
0xffffffb0987cffa0 : 0xffffff80147c0db6
Kernel Extensions in backtrace:
com.apple.filesystems.afpfs(11.4)[4FC7D6D1-8614-3B3A-88F3-94B472C2A807]@0xffffff7fa9da4000->0xffffff7fa9deafff
dependency: com.apple.filesystems.hfs.encodings.kext(1)[9BD193C1-E1B6-365D-B0D2-7999C320D40D]@0xffffff8016475000->0xffffff8016476fff
dependency: com.apple.security.SecureRemotePassword(1.0)[352FF3BE-07D3-354E-AC2C-5A944FCEA4D2]@0xffffff7fa9676000->0xffffff7fa9681fff
Process name corresponding to current thread (0xffffffa077040598): diskimagesiod
Mac OS version:
23G93
Kernel version:
Darwin Kernel Version 23.6.0: Mon Jul 29 21:13:00 PDT 2024; root:xnu-10063.141.2~1/RELEASE_X86_64
Kernel UUID: B8A95C25-3789-30A2-AE3C-7A48E0B91426
roots installed: 0
KernelCache slide: 0x0000000014400000
KernelCache base: 0xffffff8014600000
Kernel slide: 0x00000000144e4000
Kernel text base: 0xffffff80146e4000
__HIB text base: 0xffffff8014500000
System model name: iMac19,1 (Mac-AA95B1DDAB278B95)
System shutdown begun: NO
Panic diags file available: YES (0x0)
Hibernation exit count: 0
System uptime in nanoseconds: 72538217094796
Last Sleep: absolute base_tsc base_nano
Uptime : 0x000041f91ea9a146
Sleep : 0x000041f7c1b4c33d 0x00000000cff0b4da 0x000041ea65cc27c3
Wake : 0x000041f7c935e11b 0x00000000d001f504 0x000041f7c6f41d47
Compressor Info: 2% of compressed pages limit (OK) and 2% of segments limit (OK) with 1 swapfiles and OK swap space
Zone info:
Zone map: 0xffffff9077c1e000 - 0xffffffb077c1e000
. PGZ : 0xffffff9077c1e000 - 0xffffff9078c1f000
. VM : 0xffffff9078c1f000 - 0xffffff9545685000
. RO : 0xffffff9545685000 - 0xffffff96def51000
. GEN0 : 0xffffff96def51000 - 0xffffff9bab9b7000
. GEN1 : 0xffffff9bab9b7000 - 0xffffffa07841d000
. GEN2 : 0xffffffa07841d000 - 0xffffffa544e83000
. GEN3 : 0xffffffa544e83000 - 0xffffffaa118ea000
. DATA : 0xffffffaa118ea000 - 0xffffffb077c1e000
Metadata: 0xffffffebee7c8000 - 0xffffffec0e7c8000
Bitmaps : 0xffffffec0e7c8000 - 0xffffffec0ffc8000
Extra : 0 - 0
last started kext at 68440666067482: @UVCService 1 (addr 0xffffff7fa9c74000, size 4096)
last stopped kext at 68372021670931: >!UAudio 640.12 (addr 0xffffff7fa9710000, size 335872)
loaded kexts:
@UVCService 1
@filesystems.afpfs 11.4
@nke.asp_tcp 9.0
@filesystems.smbfs 5.1
@filesystems.autofs 3.0!A!BMultitouch 102
!ATopCaseHIDEventDriver 7440.8
AudioAUUC 1.70
!APlatformEnabler 2.7.0d0
AGPM 135
X86PlatformShim 1.0.0
@kext.AMDFramebuffer 5.0.5!AUpstreamUserClient 3.6.11
@kext.AMDRadeonX4000 5.0.5!AHDA 540.3
@kext.AMDRadeonServiceManager 5.0.5
@AGDCPluginDisplayMetrics 8.1.9!AGraphicsDevicePolicy 8.1.9
@filesystems.nfs 1pmtelemetry 1
|IOUserEthernet 1.0.1
usb.!UUserHCI 1
!AUIO 1
!ASunrise 1
!AHV 1
!AMCCSControl 1.17
!A!IKBLGraphics 22.0.5
!AThunderboltIP 4.0.3
!AGFXHDA 340.1
!A!IPCHPMC 2.0.1
!ASMCLMU 7400.2
!A!ISlowAdaptiveClocking 4.0.0
@kext.AMD9500!C 5.0.5
|SCSITaskUserClient 495!A!ICFLGraphicsFramebuffer 22.0.5
usb.!UHostBillboardDevice 1.0
@filesystems.tmpfs 1!UMass!SInterfaceNub 556
!AIR!C 361
BCMWLANFirmware4388.Hashstore 1
BCMWLANFirmware4387.Hashstore 1
BCMWLANFirmware4378.Hashstore 1
BCMWLANFirmware4377.Hashstore 1
BCMWLANFirmware4364.Hashstore 1
BCMWLANFirmware4355.Hashstore 1
!AFileSystemDriver 3.0.1
@filesystems.lifs 1
@filesystems.hfs.kext 650.140.2
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
|!ABCM5701Ethernet 11.0.0!ASDXC 3.5.2
@filesystems.apfs 2236.141.1!ABCMWLANBusInterfacePCIeMac 1
@private.KextAudit 1.0!AAHCIPort 380
@!ASystemPolicy 2.0.0!AACPIButtons 6.1
!ARTC 2.0.1
!ASMBIOS 2.1
!AACPIEC 6.1
!AAPIC 1.7
@nke.applicationfirewall 405
|IOKitRegistryCompatibility 1
|EndpointSecurity 1
@Dont_Steal_Mac_OS_X 7.0.0
@kec.!AEncryptedArchive 1!ADiskImages2 276.120.7
$SecureRemotePassword 1.0!UAudio 640.12
@kext.OSvKernDSPLib 530!AHIDKeyboard 7440.3
!AMultitouchDriver 7440.9
!AInputDeviceSupport 7440.1
!AHS!BDriver 7440.8
IO!BHIDDriver 9.0.0
DspFuncLib 540.3
@kext.AMDRadeonX4400HWLibs 1.0
@kext.AMDRadeonX4000HWServices 5.0.5
@kext.triggers 1.0!AGraphicsControl 8.1.9
|IOAVB!F 1220.1IOHIDPowerSource 1
!ACallbackPowerSource 1
|IORSM!F 1!ARSMChannel 1
|IOHDA!F 540.3!AIPAppender 1.0
!AAudioClockLibs 340.8
!ASMBusPCI 1.0.14d1
!ASMBus!C 1.0.18d1
!A!ILpssUARTv1 3.0.60
!A!ILpssUARTCommon 3.0.60
!AOnboardSerial 1.0
!AThunderboltDPOutAdapter 8.5.1
!AHDA!C 540.3
|IOAudio!F 540.3
@vecLib.kext 1.2.0
@plugin.IOgPTPPlugin 1240.15X86PlatformPlugin 1.0.0
IOPlatformPlugin!F 6.0.0d8
@!AGPUWrangler 8.1.9
|IOSlowAdaptiveClocking!F 1.0.0
@kext.AMDSupport 5.0.5
|IONDRVSupport 598
|IOAccelerator!F2 481.40.2
@!AGraphicsDeviceControl 8.1.9
|IOGraphics!F 598
|IOSurface 352.50.1driverkit.serial 6.0.0
usb.!UHub 1.2
usb.IOUSBHostHIDDevice 1.2
usb.cdc 5.0.0
usb.networking 5.0.0
usb.!UHostCompositeDevice 1.2
!AThunderboltPCIDownAdapter 4.1.1
!AThunderboltDPInAdapter 8.5.1
!AThunderboltDPAdapter!F 8.5.1
!AHPM 3.4.4
!A!ILpssI2C!C 3.0.60
!A!ILpssI2C 3.0.60
!A!ILpssDmac 3.0.60
!ABSDKextStarter 3
@filesystems.hfs.encodings.kext 1
|IOThunderbolt!F 9.3.3!ASyntheticGame!C 11.6.1
!AThunderboltNHI 7.2.81
|IONVMe!F 2.1.0
|IO80211!F 1200.13.0!ABCMWLANCoreMac 1.0.0
|IOSerial!F 11IOImageLoader 1.0.0
!AOLYHALMac 1
|IOAHCIBlock!S 359corecapture 1.0.4
!AXsanScheme 3
|IOAHCI!F 304
|IOUSB!F 900.4.2usb.!UHostPacketFilter 1.0
|IOSMBus!F 1.1usb.!UXHCIPCI 1.2
usb.!UXHCI 1.2
!AEFINVRAM 2.1
!ASMCRTC 1.0
!AEFIRuntime 2.1
|IOHID!F 2.0.0
|IOTimeSync!F 1240.15
|IOSkywalk!F 1.0
|IONetworking!F 3.4mDNSOffloadUserClient 1.0.1b8
|IO!B!F 9.0.0DiskImages 493.0.0
|IOReport!F 47
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
|IOUSBMass!SDriver 245!ASSE 1.0
!ALockdownMode 1
!AKeyStore 2
!UTDM 556
|IOUSBHost!F 1.2
|IOSCSIBlockCommandsDevice 495!UHostMergeProperties 1.2
usb.!UCommon 1.0
!ABusPower!C 1.0
|IOSCSIArchitectureModel!F 495
|IO!S!F 2.1!AFDEKeyStore 28.30
!AEffaceable!S 1.0
$!AImage4 6.3.0!ACyrus 1
!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
|CoreAnalytics!F 1!ACredentialManager 1.0
|IOPCI!F 2.9!ASEPManager 1.0.1
IOSlaveProcessor 1
!AACPIPlatform 6.1
!ASMC 3.1.9
|IOACPI!F 1.4
@kec.pthread 1watchdog 1
@kec.XrtHostedXnu 1
@kec.Libm 1
@kec.Compression 1.0
@kec.corecrypto 14.0