Bonjour,
j'utilise Office 2008 sous Mac OS Lion sur un macbook Intel Core 2duo; 2, GO 667 Mhz.
Depuis hier Word plante dès que je veux enregistrer mon document. J'ai effacé le fichier com.microsoft.Word.plist, j'ai effacé le normal.dot, mais ça n'a rien changé.
Voici le rapport d'erreur que me donne Microsoft:
j'utilise Office 2008 sous Mac OS Lion sur un macbook Intel Core 2duo; 2, GO 667 Mhz.
Depuis hier Word plante dès que je veux enregistrer mon document. J'ai effacé le fichier com.microsoft.Word.plist, j'ai effacé le normal.dot, mais ça n'a rien changé.
Voici le rapport d'erreur que me donne Microsoft:
Bloc de code:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2011-08-28 13:24:48 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.1.0.080409
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1036
Extra app info: Reg=en Loc=0x040c
Thread 0 crashed:
# 1 0x0032d7a5 in ( + 0x00000000)
# 2 0x002e0078 in ( + 0x00000000)
X86 Thread State:
eax: 0x00000001 ebx: 0x013ce7c0 ecx: 0x00000000 edx:0x00000001
edi: 0x0c69b60c esi: 0x0c69b60c ebp: 0xbfffcff8 esp:0xbfffcfc0
ss: 0x0000001f eip: 0x0032d7a5 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010202
Thread 1:
# 1 0x06f8690a in ( + 0x00000000)
# 2 0x06dae71b in ( + 0x00000000)
X86 Thread State:
eax: 0x0000016b ebx: 0x06dbcc40 ecx: 0xb00805dc edx:0x06f8690a
edi: 0xb0080720 esi: 0x06daf914 ebp: 0xb0080738 esp:0xb00805dc
ss: 0x0000001f eip: 0x06f8690a cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Thread 2:
# 1 0x06f83d36 in ( + 0x00000000)
# 2 0x06e1ff10 in ( + 0x00000000)
# 3 0x01de2d7d in ( + 0x00000000)
# 4 0x01de23e5 in ( + 0x00000000)
# 5 0x01de246c in ( + 0x00000000)
# 6 0x01de2f25 in ( + 0x00000000)
# 7 0x06e73ed9 in ( + 0x00000000)
# 8 0x06e776de in ( + 0x00000000)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x01de2955 ecx: 0xb0206a9c edx:0x06f83d36
edi: 0xa1980965 esi: 0x00000049 ebp: 0xb0206ae8 esp:0xb0206a9c
ss: 0x0000001f eip: 0x06f83d36 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202
Thread 3:
# 1 0x06f8602e in ( + 0x00000000)
# 2 0x06e776fe in ( + 0x00000000)
X86 Thread State:
eax: 0x00100170 ebx: 0xb0103000 ecx: 0xb0102f9c edx:0x06f8602e
edi: 0x0caded80 esi: 0x06e759d8 ebp: 0xb0102fc8 esp:0xb0102f9c
ss: 0x0000001f eip: 0x06f8602e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282
Thread 4:
# 1 0x06f8602e in ( + 0x00000000)
# 2 0x06e776fe in ( + 0x00000000)
X86 Thread State:
eax: 0x00100170 ebx: 0xb0289000 ecx: 0xb0288f9c edx:0x06f8602e
edi: 0x0caded00 esi: 0x06e759d8 ebp: 0xb0288fc8 esp:0xb0288f9c
ss: 0x0000001f eip: 0x06f8602e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282
Thread 5:
# 1 0x06f84e2e in ( + 0x00000000)
# 2 0x016edc92 in ( + 0x00000000)
# 3 0x015fb42c in ( + 0x00000000)
# 4 0x071d1988 in ( + 0x00000000)
# 5 0x06e73ed9 in ( + 0x00000000)
# 6 0x06e776de in ( + 0x00000000)
X86 Thread State:
eax: 0x000c0194 ebx: 0x015fb3db ecx: 0xb030ad5c edx:0x06f84e2e
edi: 0x00000000 esi: 0x06f842f3 ebp: 0xb030ad78 esp:0xb030ad5c
ss: 0x0000001f eip: 0x06f84e2e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286
Thread 6:
# 1 0x06f85ab6 in ( + 0x00000000)
# 2 0x016edd1d in ( + 0x00000000)
# 3 0x015fb0da in ( + 0x00000000)
# 4 0x071d1988 in ( + 0x00000000)
# 5 0x06e73ed9 in ( + 0x00000000)
# 6 0x06e776de in ( + 0x00000000)
X86 Thread State:
eax: 0x00000193 ebx: 0x015fb04b ecx: 0xb038cccc edx:0x06f85ab6
edi: 0xb038cee4 esi: 0x06f84507 ebp: 0xb038ccf8 esp:0xb038cccc
ss: 0x0000001f eip: 0x06f85ab6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282
Thread 7:
# 1 0x06f83c76 in ( + 0x00000000)
# 2 0x015fb7ef in ( + 0x00000000)
# 3 0x071d1988 in ( + 0x00000000)
# 4 0x06e73ed9 in ( + 0x00000000)
# 5 0x06e776de in ( + 0x00000000)
X86 Thread State:
eax: 0xffffffda ebx: 0x015fb609 ecx: 0xb040ee7c edx:0x06f83c76
edi: 0xb040ef56 esi: 0xb040eed4 ebp: 0xb040eea8 esp:0xb040ee7c
ss: 0x0000001f eip: 0x06f83c76 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286
Loaded modules:
Operating System Information
Operating System: Mac OS X 10.7.1 (Build 11B26)
CPU: Intel Core Duo, Number: 2, Speed: 2100 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 2560 MB
gestaltSystemVersion err = 0, result = 0x1071
Screen: 1920 x 1080, depth = 32, ltbr = 0, 0, 1080, 1920
Screen: 1280 x 800, depth = 32, ltbr = 1920, 650, 1450, 3200
Microsoft Application Information:
Error Reporting UUID: A9FA0A08-11C4-4714-814E-BB26E3038056
Time from launch: 0 hours, 1 minutes, 15 seconds
Total errors on this client: 24
Dernière édition par un modérateur: