Bonjour,
Tout d'abord mes meilleurs voeux à toute la communauté...
Voici mon soucis.
J'ai installé de la RAM sur le macbook pro de ma copine. J'ai mis 16GB.
J'ai également mis un ssd à la place du hdd et j'ai mis le hdd à la place du lecteur cd.
J'ai installé Sierra sur le ssd.
Le problème que l'on rencontre c'est que quand le macbook pro sort du mode veille il y a un message d'erreur disant que l'ordinateur a rencontré un problème et qu'il doit redémarrer (écrit dans pleins de langues différentes). Pour info l'ordinateur n'est pas branché à un deuxième écran lorsque ça arrive.
Voici le rapport d'erreur envoyé à apple :
Si quelqu'un a déjà rencontré ce problème ou a une idée d'où ça pourrait venir ?
Merci par avance
Tout d'abord mes meilleurs voeux à toute la communauté...
Voici mon soucis.
J'ai installé de la RAM sur le macbook pro de ma copine. J'ai mis 16GB.
J'ai également mis un ssd à la place du hdd et j'ai mis le hdd à la place du lecteur cd.
J'ai installé Sierra sur le ssd.
Le problème que l'on rencontre c'est que quand le macbook pro sort du mode veille il y a un message d'erreur disant que l'ordinateur a rencontré un problème et qu'il doit redémarrer (écrit dans pleins de langues différentes). Pour info l'ordinateur n'est pas branché à un deuxième écran lorsque ça arrive.
Voici le rapport d'erreur envoyé à apple :
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Anonymous UUID: 6B8416E9-7892-D5B6-015D-61CE6397885C
Fri Dec 23 18:37:19 2016
*** Panic Report ***
panic(cpu 2 caller 0xffffff800a605ead): Kernel trap at 0xffffff800a708690, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000003e8d7a0, CR3: 0x0000000452be601e, CR4: 0x00000000001626e0
RAX: 0x000000000002ad16, RBX: 0xffffff91f7d0bd40, RCX: 0xffefff802900ca20, RDX: 0xffffff91f7d0bc73
RSP: 0xffffff91f7d0b510, RBP: 0xffffff91f7d0b540, RSI: 0x0000000000000000, RDI: 0xffffff8034f18840
R8: 0x0000000000000000, R9: 0xffffff91f7d0bd40, R10: 0x0000000000000005, R11: 0xffffff803160e6c8
R12: 0x0000000000000010, R13: 0x00000000e38fd2d5, R14: 0x0000000000000010, R15: 0xffffff803160e6c8
RFL: 0x0000000000010246, RIP: 0xffffff800a708690, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000003e8d7a0, Error code: 0x0000000000000000, Fault CPU: 0x2, PL: 0, VF: 0
Backtrace (CPU 2), Frame : Return Address
0xffffff81e70acdf0 : 0xffffff800a4f211c
0xffffff81e70ace70 : 0xffffff800a605ead
0xffffff81e70ad050 : 0xffffff800a4a3743
0xffffff81e70ad070 : 0xffffff800a708690
0xffffff91f7d0b540 : 0xffffff7f8c8609e9
0xffffff91f7d0b6f0 : 0xffffff800a715bce
0xffffff91f7d0b7c0 : 0xffffff800a714dd1
0xffffff91f7d0b8e0 : 0xffffff800a74294e
0xffffff91f7d0b990 : 0xffffff800a72d018
0xffffff91f7d0bbd0 : 0xffffff800a72daef
0xffffff91f7d0bf50 : 0xffffff800aa27046
0xffffff91f7d0bfb0 : 0xffffff800a4a3c38
Kernel Extensions in backtrace:
com.apple.filesystems.hfs.kext(366.30.3)[67BB9886-0B3D-35CE-A311-FEAB6432BB5E]@0xffffff7f8c82e000->0xffffff7f8c897fff
dependency: com.apple.filesystems.hfs.encodings.kext(1)[EF826638-659D-3185-85D1-DF1F26EC9E31]@0xffffff7f8c827000
BSD process name corresponding to current thread: kav
Mac OS version:
16C67
Kernel version:
Darwin Kernel Version 16.3.0: Thu Nov 17 20:23:58 PST 2016; root:xnu-3789.31.2~1/RELEASE_X86_64
Kernel UUID: 8DF81F81-019F-348E-B47E-40A4484B9E21
Kernel slide: 0x000000000a200000
Kernel text base: 0xffffff800a400000
__HIB text base: 0xffffff800a300000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 10712324092524
last loaded kext at 10710095266268: com.apple.driver.usb.cdc 5.0.0 (addr 0xffffff7f8d6f9000, size 28672)
last unloaded kext at 259761987304: com.apple.driver.AppleUSBMergeNub 900.4.1 (addr 0xffffff7f8b6ca000, size 12288)
loaded kexts:
com.kaspersky.kext.mark.1.0.6 1.0.6
com.kaspersky.kext.kimul.46 46
com.kaspersky.nke 2.3.1a8
com.kaspersky.kext.klif 3.4.2a30
com.apple.filesystems.smbfs 3.1.1
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 110.23.14
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 127
com.apple.driver.AppleGraphicsDevicePolicy 3.13.78
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.AppleMikeyDriver 278.56
com.apple.driver.AppleHDA 278.56
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 5.0.2f4
com.apple.driver.AppleIntelHD4000Graphics 10.2.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleBacklight 170.9.10
com.apple.driver.AppleIntelFramebufferCapri 10.2.2
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.15
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.2f4
com.apple.driver.AppleLPC 3.1
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 252
com.apple.driver.AppleUSBTCKeyboard 252
com.apple.driver.AppleIRController 340
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 40
com.apple.filesystems.hfs.kext 366.30.3
com.apple.iokit.IOAHCIBlockStorage 295.20.1
com.apple.driver.AppleAHCIPort 326
com.apple.driver.AirPort.Brcm4360 1130.3.1a4
com.apple.driver.AppleSDXC 1.7.6
com.apple.iokit.AppleBCM5701Ethernet 10.2.7
com.apple.driver.AppleFWOHCI 5.5.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 219.0.0
com.apple.nke.applicationfirewall 172
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 219.0.0
com.apple.driver.usb.cdc 5.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 278.56
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSurface 153.3
com.apple.driver.AppleSSE 1.0
com.apple.iokit.IOAcceleratorFamily2 289.27
com.apple.AppleGraphicsDeviceControl 3.13.78
com.apple.iokit.IOFireWireIP 2.2.7
com.apple.iokit.IOSCSIArchitectureModelFamily 394.30.2
com.apple.driver.AppleHDAController 278.56
com.apple.iokit.IOHDAFamily 278.56
com.apple.iokit.IOAudioFamily 205.11
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 513.1
com.apple.driver.AppleGraphicsControl 3.13.78
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 513.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.2f4
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.2f4
com.apple.iokit.IOBluetoothFamily 5.0.2f4
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 258
com.apple.driver.usb.IOUSBHostHIDDevice 1.1
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
com.apple.driver.usb.AppleUSBHub 1.1
com.apple.driver.CoreStorage 540.30.1
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleThunderboltDPInAdapter 4.6.1
com.apple.driver.AppleThunderboltDPAdapterFamily 4.6.1
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.1
com.apple.driver.AppleThunderboltNHI 4.1.8
com.apple.iokit.IOThunderboltFamily 6.3.3
com.apple.iokit.IOAHCIFamily 288
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.6.5
com.apple.driver.usb.AppleUSBEHCIPCI 1.1
com.apple.driver.usb.AppleUSBEHCI 1.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.1
com.apple.driver.usb.AppleUSBXHCI 1.1
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.0
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.DiskImages 444.30.5
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro9,2, BootROM MBP91.00D3.B0E, 2 processors, Intel Core i5, 2,5 GHz, 16 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0000, 0x5630314C3353463847423532383532383136
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0000, 0x5630314C3353463847423532383532383136
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.171.68.1a4)
Bluetooth: Version 5.0.2f4, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Samsung SSD 850 EVO 250GB, 250,06 GB
Serial ATA Device: APPLE HDD TOSHIBA MK5065GSXF, 500,11 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 3.0 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
Si quelqu'un a déjà rencontré ce problème ou a une idée d'où ça pourrait venir ?
Merci par avance